Monitor and Adjust Performance Strategies

Learning Name:

Monitor and Adjust Performance Strategies

Overview

Ideal for supervisors and managers responsible for facilitating continuous improvement in their organisation.

This course provides you with the tools to adjust performance strategies using continuous improvement techniques. Learn the importance of implementing feedback systems that allow you to monitor progress and remain competitive.

‘Monitor and Adjust Performance Strategies’ is the one of three courses in the series designed to help you facilitate continuous improvement in your organisation.

Objectives

At the successful completion of this course you should be able to:
 Review performance and progress using graphical and diagrammatical tools, in accordance with TQM principles
 Strengthen customer services using Customer Feedback Processes to continuously improve outputs

Duration

1 hour (nominal)